Same-day WordPress fixes.
Unlimited.
Senior WordPress developers resolve small issues fast and keep your site stable.
Month-to-month membership. No lock-in.
- Same-day response
- Senior developers
- Members only
Getting started is simple
Chat with us
Tell us about your website, how you’re using it, and the kinds of issues you’re dealing with. We’ll let you know honestly if our members-only WordPress support is a good fit.
Become a member
If it’s a match, we’ll set up your WordPress support membership so our team is officially responsible for looking after your site and fixing issues as they come up.
Setup and onboarding
You’ll log in to the members area and complete a short onboarding so we have the essentials we need to look after your site. From there, you can start sending us tasks whenever something breaks or needs changing.
Fix it fast. Keep it fixed.
We keep your site fast, secure, and working — so leads and sales don’t stall. When something breaks, it gets fixed. Quickly.
Enjoy hassle-free website maintenance
We take care of the technical details, so you don’t have to worry about your routine website maintenance.
- Regular WordPress core, plugin and theme updates
- Thorough compatibility checks before each update
- Quick troubleshooting and bug fixing
- Ongoing website oversight to catch potential problems early
Expert website help when you need it most
Our team is here to support you with any website challenges you face.
- Dedicated development time each month for your specific needs
- Efficient problem-solving through our user-friendly support channels
- Clear, jargon-free explanations of technical issues
- Easy-to-use portal for submitting and tracking support requests
Get fast help when problems pop up
Website issues can happen anytime — our team acts fast to keep your site running smoothly.
- Quick response via phone or live chat
- No long wait times or complicated processes
- Straightforward help for urgent website problems
- Ideal for unexpected bugs, crashes or other emergencies
Rest easy with top-notch security
Your website’s safety is our top priority, with round-the-clock protection of your site on our WordPress maintenance plans.
- Advanced security systems actively guarding your site
- Frequent checks and cleanup of any potential threats
- Scheduled backups to safeguard your valuable content
- Management of SSL certificates for secure connections
Save time with our all-in-one solution
Simplify your website management with our comprehensive website maintenance services.
- Various packages for different website needs, including WooCommerce
- Wide range of add-on services available (e.g., malware removal, Google Tag Manager setup etc.)
- Access to expert developer support when needed
Adapt your support as your needs change
Our flexible maintenance plans grow with your website.
- No lock-in contracts – enjoy month-to-month flexibility
- 30-day money-back guarantee on support plans (first month)
- Easy package adjustments to match your changing needs
- Option to add extra services as required
Your dedicated WordPress support team
Ongoing care from senior developers — fast fixes, proactive updates, security and monitoring — so your site stays reliable while you focus on the business. One accountable team, one portal, clear outcomes. Keep your current host or add our managed hosting. Month-to-month, no lock-in.
Website support and maintenance
Keeping your website secure and up-to-date is our top priority. We handle all the behind-the-scenes work to ensure your site stays current and functions flawlessly. Our team meticulously tests updates in a secure environment before implementing them, minimizing the risk of unexpected issues.
When problems arise, our skilled developers are ready to tackle them head-on. We keep a watchful eye on your site’s performance, proactively addressing potential issues before they impact your visitors. This includes regular WordPress update service, security monitoring, and swift troubleshooting of any bugs or errors that may occur.
Dependable customer support
Count on us for expert assistance whenever you need it. Our support channels include a user-friendly customer portal and live chat options, ensuring you can reach us through your preferred method.
We’ve streamlined the support process, making it simple to submit and monitor your requests. Our team prides itself on swift responses and explaining technical concepts in plain English. We’re committed to understanding your unique website needs and providing support that aligns with your goals.
Website changes and content updates
For modifications beyond routine maintenance, we offer dedicated development time in each of our packages. This time can be used for various site enhancements, from content updates to visual tweaks, allowing you to keep your website fresh and aligned with your evolving needs.
The monthly development time included in your package (30 minutes for Basic and Plus plans, 60 minutes for WooCommerce plan) enables you to make changes such as adding new content, updating existing pages or implementing minor design adjustments. For more extensive changes, additional development hours can be purchased as needed.
WordPress and WooCommerce support
Our expertise in WordPress allows us to provide top-tier support for WordPress sites and WooCommerce stores. We manage everything from core updates to plugin compatibility, ensuring your WordPress-based site runs like a well-oiled machine. Our team is well-versed in a wide array of plugins and themes, offering expert advice on WordPress best practices and troubleshooting.
For our clients using the WooCommerce package, we offer additional support tailored to e-commerce needs. We aim to help you maintain a functional online store, addressing WooCommerce-specific updates and common issues that may arise.
Website security monitoring
Your website’s security is our round-the-clock concern. We employ cutting-edge security measures to safeguard your site against evolving cyber threats. Our system works tirelessly to detect and neutralize potential attacks as they happen. All our website maintenance plans include regular malware checks and removal, ensuring your site remains a trusted destination for your visitors.
Our multi-layered security approach includes a robust firewall, acting as a first line of defense against suspicious activity. We’re always adapting our strategies to counter the latest security threats. In the rare event of a security incident, our team is primed for rapid response, working quickly to mitigate any damage and reinforce your site’s defenses.
Urgent website fixes
When something breaks, we’re ready to step in. Our team provides fast, reliable help for serious website issues—whether it’s a bug, a crash, or a security problem. We act quickly to minimise downtime and get your site back to normal. Our priority is to fix the issue fast and keep you in the loop along the way. With expert support and clear communication, you’re in safe hands when the unexpected happens.
Integrations & upgrades
Need more than a quick fix? We handle integrations and upgrades with developer hours—scoped in the portal, clearly estimated, and delivered by senior developers. Hours never expire.
- Security upgrades
- Google Tag Manager setup
- Google Analytics setup
- Zapier setup
- Create pages
- Add products
Not sure which support you need?
We work with businesses that value speed, stability, and senior-level care. Answer a few questions and we’ll confirm if we are a fit—no tech talk required.
Start AI chat
We’ll confirm whether your site is a standard WordPress site or a store, check you have the right logins, and advise the appropriate level of support.
Call us
During business hours you may reach a team member. After hours, our AI phone assistant will assist and, if needed, arrange a callback.
Expert team. Reliable results.
We keep your website fast, secure and reliable — end to end. Senior developers handle updates, maintenance, security and day-to-day fixes, so you can focus on growth instead of managing tech.
Comprehensive care under one roof
From routine updates to advanced security measures, we handle it all. Need extras like Google Tag Manager setup? We’ve got you covered with our web maintenance services. No need to juggle multiple providers, agencies or freelancers – we’re your one-stop shop for website management.
Adaptable support plans
Our packages are tailored to accommodate businesses of all sizes. Starting small or running a bustling e-commerce site? We have options for everyone. As your needs evolve, so can your support plan.
Straightforward pricing
We believe in clear, upfront pricing. No hidden fees or maintenance costs, no surprises. You’ll always know exactly what you’re paying for with our website management services.
No lock-in contracts
We’re so confident in our website management service that we offer month-to-month flexibility. Adjust or end your plan whenever you need – no long-term contracts required.
30-day money-back guarantee
Try any support plan with confidence. If you decide it’s not the right fit within the first 30 days, we’ll give you a full refund.
Focused expertise
We concentrate on our core strength: keeping your website secure, current and running smoothly. Unlike some website maintenance companies, we won’t try to upsell you on extra extensive marketing or ongoing SEO services.
Skilled website maintenance company
Our team of experienced developers and WordPress specialists brings years of expertise to every project we handle.
Clear communication
We believe in clear, straightforward explanations. No tech-speak – just plain English so you always understand what’s happening with your site.
Preventative maintenance
We don’t just react to problems – we work to prevent them. Our proactive approach means we’re often addressing potential issues before they impact your site.
About Resolve
Where we came from
We began as a full-service digital agency and saw the same problem everywhere: businesses without dependable website support, slow responses, and no single accountable team. We built Resolve to fix that—one expert team that keeps WordPress and WooCommerce sites running right.
What we do now
Resolve is a member-only service led by senior developers. We keep your site fast, secure and reliable with ongoing maintenance, updates, security and same-day attention to small issues — all coordinated through a clear, written process in the member portal. Each month you receive a concise report of the work completed.
When you want more
For improvements beyond small fixes, you can use developer hours that never expire—giving you on-demand access to experienced web developers for new pages, integrations, and enhancements without hiring in-house.
Frequently asked questions
Common questions about our website maintenance services
What's included in your comprehensive website care, and are there any services you don't offer?
Our comprehensive website care covers almost all aspects of website maintenance and support — including regular updates, security monitoring, troubleshooting and more. We also offer a range of optional add-on services like malware removal, Google Tag Manager setup, and Google review collection tools to support your chosen plan.
We don’t offer ongoing SEO or marketing services. Our focus is on managing and maintaining your website — keeping it secure, up-to-date, and running smoothly without upselling you on things you may not need.
You’ll need to manage domain name registration and email hosting separately. For more advanced SEO, content creation or marketing strategy, we recommend working with a specialized agency so you get the best of both worlds.
Do I need technical skills to use your service?
Not at all. We handle everything technical so you don’t have to. You won’t need to log into cPanels, troubleshoot issues, or worry about what plugin to update. Our team explains everything in plain English and uses a user-friendly portal where you can ask for help or track updates. Whether you’re a beginner or a busy business owner, we make website care simple and stress-free.
Can you help if I already have a hosting provider?
Yes — our website support works with most major hosts like GoDaddy, Bluehost, SiteGround etc.. But for a smoother experience, we recommend using our optional managed hosting. It’s free with every plan and optimised for WordPress, with fast servers, daily backups and a staging environment. When you host with us, everything’s managed under one roof — we won’t need to chase support teams or wait on third-party hosts, which helps us resolve issues faster.
If your current host is slow, unreliable or hard to reach, it may affect your site’s performance and delay fixes. Hosting with us simplifies things and gives you better results.
What if I need support only occasionally?
Even if you don’t need help often, a support plan still gives you peace of mind. It keeps your site maintained in the background and ensures you’re covered when something unexpected comes up.
Our maintenance packages are designed to provide steady care — from updates and security to bug fixes — so your site stays in good shape year-round.
If you need more support than your plan includes, you can easily add extra development hours or upgrade at any time. We also offer optional add-on services to tailor your support as your site grows.
Will your updates impact my website's current design or functionality?
We exercise great caution when updating your website. Before implementing any changes, we thoroughly test them in a separate environment to ensure they don’t affect your site’s design or functionality.
If we identify potential issues, we’ll consult with you first to determine the best course of action. Our goal is to maintain your site’s smooth operation and appearance, not to disrupt what’s already working effectively.
How do you ensure my website's security?
Website security is a top priority for us. Our team employs industry-leading security measures and stays informed about the latest threats. Our maintenance services include regular security scans, robust firewall protection, and ensuring your site runs on the most secure versions of all software.
Additionally, we perform regular backups of your site. In the unlikely event of an issue, we can swiftly restore your site to full functionality.
What is "development time" and how does it work?
Development time refers to the hours allocated each month for making changes or improvements to your website. This can include tasks like adding new content, updating design elements, or implementing new features.
Each of our plans includes a set amount of development time:
Basic and Plus plans: 30 minutes per month
WooCommerce plan: 60 minutes per month
This time doesn’t roll over from month to month – it refreshes at the start of each billing cycle. For larger projects or if you need more extensive changes, you can purchase additional development hours in blocks. These purchased hours don’t expire, giving you flexibility for bigger tasks.
If we anticipate that a requested change will exceed your included development time, we’ll let you know in advance. You can then decide whether to use additional purchased hours or spread the work across multiple months.
Keep in mind our regular maintenance tasks like WP updates, security monitoring and basic troubleshooting don’t count against your development time – these are included as part of your core support package.
How quickly do you respond to website downtime?
We understand the critical nature of your website being online. That’s why we offer rapid response times for all our clients, regardless of their support package.
For critical issues like site downtime, we prioritize these and begin working on a solution as soon as possible.
For non-urgent inquiries, we typically address these within a few hours during business hours. Your chosen maintenance package doesn’t affect our response time, and all our clients can easily reach us when they need assistance.
Our user portal is accessible 24/7 for submitting requests. While we’re not on call round-the-clock, we can sometimes address urgent matters outside business hours if necessary. Any non-urgent requests received after hours will be handled when we return.
We also utilize monitoring tools that alert us to problems, often before you notice them, allowing us to start working on a solution quickly. Our aim is to keep your website operational at all times, regardless of your chosen package.
What if I'm not happy with your service?
Your satisfaction is our top concern. If you’re dissatisfied with our maintenance and support services, we want to know so we can make it right. We offer a 30-day money-back guarantee on all our website packages, allowing you to try our service risk-free.
If you’re not satisfied within the first 30 days, we’ll refund your first month. Beyond that period, we’re always open to feedback and will work with you to resolve issues. This may involve adjusting your package, adding specific services or finding other ways to better meet your needs.
Remember, while you commit to a monthly plan, there’s no long-term contract. You can cancel at any time if you feel our service isn’t meeting your expectations.
TESTIMONIALS
What our clients say
Our website support and maintenance services have made a significant impact for website-owners across the US. Here’s what some of our clients have to say:
“Resolve Web Support has been a lifesaver for my online store. They keep everything running like as it should, and I never worry about updates or downtime anymore. Their quick response to requests have been great – I know my site is in capable hands.”
Carry T.
“As someone who’s not tech-savvy, I appreciate how the team breaks everything down easier for me to understand. Their service is top-notch, especially considering the price. I couldn’t recommend them more!”
Tim K.,
“After our previous developer disappeared, we were left with an outdated site and plugins with heaps of issues. The resolve team came to our rescue! They fixed up the plugins, updated Wp and the theme, and now everything runs smoothly. I wish we’d found them sooner!”
Chrstina P.
“We experienced a major database issue that took down our entire site. We called and the Resolve team jumped onto it immediately. They kept us in the loop throughout the process and had us back online faster than we’d expected. They saved our site from a potential major disaster. Forever grateful for their help.”
Troy K.
“Our website was sluggish and had numerous plugin conflcts. We’d used Resolve for a bug fix before and they impressed us once again! Thanks for the help again guys.”
Stephen J.
“When our site was hacked, we were hitting the panic button. Luckily the team not only cleaned up the mess but also implemented some better security measures. Now I don’t have to worry about our website’s safety anymore, it’s been a weight lifted off my shoulders :)”
Amanda E.
Say goodbye to website worries
Take the next step towards worry-free website support and maintenance. Choose a support package that fits your needs and experience the peace of mind that comes with professional website care.