At Resolve Web Support, we back our services with our guarantee. Our goal is to keep your website secure, current and high-performing, giving you complete peace of mind.
We stand behind our services with strong assurances, ensuring you receive top-quality website support without any risk.
30-day money-back guarantee
We’re confident you’ll value our support and maintenance plans. If you’re not happy in the first 30 days, we’ll provide a full refund of your first month. This applies to our regular support and maintenance plans, allowing you to try our service risk-free.
Flexible monthly plans
We don’t believe in locking you into long contracts. You can adjust or end your plan anytime through your account. We just ask for 30 days’ notice for cancellations. As your website needs change, we’re ready to adapt with you.
Service quality commitment
Our team of experienced developers and specialists are committed to keeping your website in excellent condition. We handle updates, security checks and more. All our packages are available with or without hosting, and include essential tech support at no extra charge.
At Resolve Web Support, we’re committed to providing top-notch website maintenance and support. Our dedication to excellence shines through in all aspects of our work. We aim to not only keep your website running smoothly but also help drive your online success.
Our team brings years of experience to every project, ensuring your website receives skilled care.
We prioritize fast response times for all client inquiries and issues, aiming to address critical problems promptly.
We don’t just fix issues – we work to prevent them, regularly updating and monitoring your site to catch potential problems early.
We explain technical concepts in everyday language, so you’re always in the loop about your website’s status.
We stay up-to-date with the latest web technologies and best practices to provide you with current support.
We understand that every website is unique, and we tailor our services to meet your specific needs.
We implement strong security measures to safeguard your website and sensitive information.
Your satisfaction is one of our main goals. We strive to deliver service that meets and surpasses your expectations.
We believe in clarity and honesty about our services and costs. Our goal is to keep you well-informed and confident throughout our partnership. When you partner with us, you can expect:
Service explanations in plain English, without confusing tech terms
Clear pricing with no hidden or surprise fees
Comprehensive breakdowns of each package's offerings
Quick responses to any questions about your service or invoice
All support plans include a 30-day money-back guarantee. If you decide during your first month that the plan isn’t right for you, we’ll refund your first month’s payment in full — no lock-in, no stress.
Development time is a set amount of time included in your package for website changes. Basic and Plus plans include 30 minutes monthly, while the WooCommerce plan offers 60 minutes. This time can be used for various small updates like changing text or images, adjusting colors or updating contact details. The specific tasks covered depend on their complexity and time requirements.
If you use up your monthly development time or need changes that exceed your package’s allocation, you can:
a) Buy a block of development hours (these don’t expire)
b) Wait for your time to refresh at the start of the next month
Unused development time doesn’t carry over to the next month. We’ll also always let you know if a requested change is likely to exceed your included time and require additional purchased hours.
Remember, ongoing support and maintenance like bug fixes, WordPress updates or security monitoring don’t count against this development time.
You can modify or cancel your plan anytime through your user portal. We ask for 30 days’ notice for cancellations. This flexibility allows your support to adapt as your needs change.
Our website support and maintenance services have made a significant impact for website-owners across the US. Here’s what some of our clients have to say:
“Resolve Web Support has been a lifesaver for my online store. They keep everything running like as it should, and I never worry about updates or downtime anymore. Their quick response to requests have been great – I know my site is in capable hands.”
Carry T.,
“As someone who’s not tech-savvy, I appreciate how the team breaks everything down easier for me to understand. Their service is top-notch, especially considering the price. I couldn’t recommend them more!”
Tim K.,
“After our previous developer disappeared, we were left with an outdated site and plugins with heaps of issues. The resolve team came to our rescue! They fixed up the plugins, updated Wp and the theme, and now everything runs smoothly. I wish we’d found them sooner!”
Chrstina P.,
“We experienced a major database issue that took down our entire site. We called and the Resolve team jumped onto it immediately. They kept us in the loop throughout the process and had us back online faster than we’d expected. They saved our site from a potential major disaster. Forever grateful for their help.”
Troy K.,
“Our website was sluggish and had numerous plugin conflcts. We’d used Resolve for a bug fix before and they impressed us once again! Thanks for the help again guys.”
Stephen J.,
“When our site was hacked, we were hitting the panic button. Luckily the team not only cleaned up the mess but also implemented some better security measures. Now I don’t have to worry about our website’s safety anymore, it’s been a weight lifted off my shoulders :)”
Amanda E.,
Why let website upkeep slow down your growth? Our adaptable support plans provide expert assistance tailored to your website’s needs. Begin your path to hassle-free website maintenance today by selecting the perfect support package for your site.
Expert WordPress care, all in one place — no tech headaches, no hassle.
