WooCommerce support, members only.
A simple monthly support and maintenance membership for your store that gives you a reliable team to handle issues, updates and day-to-day changes, so your WooCommerce site stays under control.
Getting started is simple
Chat with us
Tell us about your website, how you’re using it, and the kinds of issues you’re dealing with. We’ll let you know honestly if our members-only WordPress support is a good fit.
Become a member
If it’s a match, we’ll set up your WordPress support membership so our team is officially responsible for looking after your site and fixing issues as they come up.
Setup and onboarding
You’ll log in to the members area and complete a short onboarding so we have the essentials we need to look after your site. From there, you can start sending us tasks whenever something breaks or needs changing.
Our WooCommerce pricing plan
Choose your region:
WooCommerce membership
One simple monthly support and maintenance membership for your WooCommerce store. Unlimited small fixes, ongoing care and a senior team responsible for keeping your store running smoothly.
$139/ month per site
What’s included:
- Unlimited small WooCommerce fixes and tweaks
- Checkout, payment, shipping and tax issue troubleshooting
- Product, price and content updates as you need them
- Managed updates for WooCommerce, WordPress and key plugins
- Security checks, backups and basic performance care
- Access to a members-only support team that knows your store
Managed WooCommerce hosting
Add fully managed hosting to your membership so the same team that supports your store also hosts it. From $29/month per store (USD). We’ll migrate your store, run it on fast managed infrastructure, and handle support, maintenance and hosting under one team. Available to active WooCommerce support members only.
$29/ month per site
Need bigger changes or custom work?
For larger pieces of work – like custom checkout changes, integrations or more complex development – you can use developer hours. These are purchased in blocks that never expire and are billed separately. We can act as your dev team, or as an extension of your existing team, and we’ll always give you a clear estimate before we start.
WooCommerce membership
One simple monthly support and maintenance membership for your WooCommerce store. Unlimited small fixes, ongoing care and a senior team responsible for keeping your store running smoothly.
A$199/ month per site
What’s included:
- Unlimited small WooCommerce fixes and tweaks
- Checkout, payment, shipping and tax issue troubleshooting
- Product, price and content updates as you need them
- Managed updates for WooCommerce, WordPress and key plugins
- Security checks, backups and basic performance care
- Access to a members-only support team that knows your store
Managed WooCommerce hosting
Add fully managed hosting to your membership so the same team that supports your store also hosts it. From A$39/month per store (AUD). We’ll migrate your store, run it on fast managed infrastructure, and handle support, maintenance and hosting under one team. Available to active WooCommerce support members only.
A$39/ month per site
Need bigger changes or custom work?
For larger pieces of work – like custom checkout changes, integrations or more complex development – you can use developer hours. These are purchased in blocks that never expire and are billed separately. We can act as your dev team, or as an extension of your existing team, and we’ll always give you a clear estimate before we start.
WooCommerce membership
One simple monthly support and maintenance membership for your WooCommerce store. Unlimited small fixes, ongoing care and a senior team responsible for keeping your store running smoothly.
£99/ month per site
What’s included:
- Unlimited small WooCommerce fixes and tweaks
- Checkout, payment, shipping and tax issue troubleshooting
- Product, price and content updates as you need them
- Managed updates for WooCommerce, WordPress and key plugins
- Security checks, backups and basic performance care
- Access to a members-only support team that knows your store
Managed WooCommerce hosting
Add fully managed hosting to your membership so the same team that supports your store also hosts it. From $19/month per store. We’ll migrate your store, run it on fast managed infrastructure, and handle support, maintenance and hosting under one team. Available to active WooCommerce support members only.
£19/ month per site
Need bigger changes or custom work?
For larger pieces of work – like custom checkout changes, integrations or more complex development – you can use developer hours. These are purchased in blocks that never expire and are billed separately. We can act as your dev team, or as an extension of your existing team, and we’ll always give you a clear estimate before we start.
WooCommerce, handled.
Members-only WooCommerce care from a senior team that keeps your store running smoothly, checkout reliable, and your catalogue under control.
Reliable store management
We look after the day-to-day tech work so you don’t have to be “the WooCommerce person” in your business.
- Product, price and content updates
- Coupons, discounts and simple promotions
- Shipping and tax setting adjustments
- Fixes for odd layout or display issues on product and category pages
Expert help with your store
You always have a reliable team to send store issues to – no more scrambling for someone who understands WooCommerce.
- Handled by senior developers who work with WooCommerce every day
- The same team over time, so your store is never “new” to us
- Clear, jargon-free communication in plain English
- Support for common payment gateways, shipping plugins and themes
Stability and performance built in
We’re here to keep your store healthy, not just jump in when it breaks.
- Managed updates for WooCommerce, WordPress and key plugins
- Troubleshooting plugin conflicts and checkout errors
- Basic performance tuning to keep pages loading smoothly
- Priority attention for issues affecting orders, payments or checkout
One dedicated team for your store
You’re not juggling multiple vendors or one-off freelancers – just one team responsible for keeping your store working.
- A single, members-only WooCommerce support membership
- Optional developer hours for larger projects and integrations
- No pressure to buy marketing, SEO or ad services – we focus on your store working properly
Our WooCommerce support services
As a member, you get ongoing WooCommerce support for your store – from day-to-day changes to troubleshooting issues that affect orders and checkout. Our senior team looks after the technical side so your store keeps running smoothly in the background while you focus on the business.
Our WooCommerce support services
As a member, you get ongoing WooCommerce support for your store – from day-to-day changes to troubleshooting issues that affect orders and checkout. Our senior team looks after the technical side so your store keeps running smoothly in the background while you focus on the business.
WooCommerce and WordPress updates
We keep WooCommerce, WordPress core and key plugins up to date, testing updates carefully before pushing them live. The goal is simple: keep your store secure and compatible without breaking checkout or product pages.
Checkout, payments and orders
We help keep your checkout flow reliable – from payment gateways to shipping and tax settings. If customers are having trouble paying, orders aren’t flowing correctly, or something feels “off” in the buying process, you send it to us and we fix it.
Products, pricing and content
Need product changes, price updates, new categories or tweaks to product content? Our team can handle the everyday updates that keep your catalogue accurate, so you’re not logging in to do it all yourself.
Security and backups for your store
We apply security best practices for WordPress and WooCommerce, monitor for issues, and run regular backups so your store data is protected. If something does go wrong, we can usually roll back quickly to a stable version.
Store maintenance and performance
Over time, stores collect clutter – unused plugins, data bloat, slow templates. We perform regular maintenance to keep your WooCommerce store running efficiently and look for simple wins to improve load times and stability.
Custom development and integrations
If you need more advanced work – custom checkout changes, integration with other systems, or more complex functionality – you can use developer hours. They’re purchased in blocks, never expire, and are handled by the same team that already knows your store.
Our WooCommerce pricing plan
Choose your region:
WooCommerce membership
One simple monthly support and maintenance membership for your WooCommerce store. Unlimited small fixes, ongoing care and a senior team responsible for keeping your store running smoothly.
$139/ month per site
What’s included:
- Unlimited small WooCommerce fixes and tweaks
- Checkout, payment, shipping and tax issue troubleshooting
- Product, price and content updates as you need them
- Managed updates for WooCommerce, WordPress and key plugins
- Security checks, backups and basic performance care
- Access to a members-only support team that knows your store
Managed WooCommerce hosting
Add fully managed hosting to your membership so the same team that supports your store also hosts it. From $29/month per store (USD). We’ll migrate your store, run it on fast managed infrastructure, and handle support, maintenance and hosting under one team. Available to active WooCommerce support members only.
$29/ month per site
Need bigger changes or custom work?
For larger pieces of work – like custom checkout changes, integrations or more complex development – you can use developer hours. These are purchased in blocks that never expire and are billed separately. We can act as your dev team, or as an extension of your existing team, and we’ll always give you a clear estimate before we start.
WooCommerce membership
One simple monthly support and maintenance membership for your WooCommerce store. Unlimited small fixes, ongoing care and a senior team responsible for keeping your store running smoothly.
A$199/ month per site
What’s included:
- Unlimited small WooCommerce fixes and tweaks
- Checkout, payment, shipping and tax issue troubleshooting
- Product, price and content updates as you need them
- Managed updates for WooCommerce, WordPress and key plugins
- Security checks, backups and basic performance care
- Access to a members-only support team that knows your store
Managed WooCommerce hosting
Add fully managed hosting to your membership so the same team that supports your store also hosts it. From A$39/month per store (AUD). We’ll migrate your store, run it on fast managed infrastructure, and handle support, maintenance and hosting under one team. Available to active WooCommerce support members only.
A$39/ month per site
Need bigger changes or custom work?
For larger pieces of work – like custom checkout changes, integrations or more complex development – you can use developer hours. These are purchased in blocks that never expire and are billed separately. We can act as your dev team, or as an extension of your existing team, and we’ll always give you a clear estimate before we start.
WooCommerce membership
One simple monthly support and maintenance membership for your WooCommerce store. Unlimited small fixes, ongoing care and a senior team responsible for keeping your store running smoothly.
£99/ month per site
What’s included:
- Unlimited small WooCommerce fixes and tweaks
- Checkout, payment, shipping and tax issue troubleshooting
- Product, price and content updates as you need them
- Managed updates for WooCommerce, WordPress and key plugins
- Security checks, backups and basic performance care
- Access to a members-only support team that knows your store
Managed WooCommerce hosting
Add fully managed hosting to your membership so the same team that supports your store also hosts it. From $19/month per store. We’ll migrate your store, run it on fast managed infrastructure, and handle support, maintenance and hosting under one team. Available to active WooCommerce support members only.
£19/ month per site
Need bigger changes or custom work?
For larger pieces of work – like custom checkout changes, integrations or more complex development – you can use developer hours. These are purchased in blocks that never expire and are billed separately. We can act as your dev team, or as an extension of your existing team, and we’ll always give you a clear estimate before we start.
Talk to an expert
Tell us a bit about your website and what you’re struggling with. We’ll be upfront about whether our members-only WordPress support is a good fit — and if it isn’t, we’ll say so.
Trusted support, every day
We become your long-term store partner – a small, skilled team that provides expert care, clear communication and reliable support for your WooCommerce site over time.
One team for your store
You don’t have to juggle different freelancers for fixes, updates and store changes. We handle day-to-day WooCommerce support, maintenance and small improvements under one relationship.
Built around reliability
Our focus is simple: your store needs to work every day. We prioritise issues that affect checkout, payments and orders, and keep your WooCommerce setup stable with careful updates and ongoing care.
Specialists in WooCommerce
Your store is looked after by people who work with WooCommerce all day, not generalists. We understand how products, plugins, themes and hosting fit together, and how small changes can impact sales.
Support, not upsells
We’re here to keep your store running properly – not to sell you marketing or SEO. Our role is to be the trusted tech team behind your WooCommerce site so you and your marketing can do their best work.
Frequently asked questions
Common questions about our website maintenance services
Do you only help when something is broken, or with day-to-day changes too?
Both. Your membership covers unlimited small WooCommerce fixes and everyday changes – things like product edits, pricing tweaks, coupon setup, shipping/tax adjustments and small store tweaks, as well as troubleshooting when something isn’t working properly.
What counts as a “small” WooCommerce fix?
As a guide: anything that can be handled as a focused task is usually included – product or content changes, minor layout or display issues, checkout or payment bugs, shipping/tax problems, simple configuration changes. Larger work like new page designs, complex customisation or bigger store changes is done using developer hours.
Do you build new WooCommerce stores from scratch?
Our sweet spot is looking after and improving existing WooCommerce stores. If you need larger projects – like a redesign, rebuild or more complex custom work – we can usually help using developer hours, and we’ll always be upfront about scope and cost before you decide.
How do developer hours work?
Developer hours are for bigger pieces of work that sit outside day-to-day support. They’re purchased in blocks that never expire and are billed separately. We can act as your dev team, or as an extension of your existing team, and we’ll give you a clear estimate before we start.
Can you also host my WooCommerce store?
Yes – managed hosting is available as an optional add-on for active WooCommerce support members. That way the same team that supports your store also hosts it, and you have one place responsible for the technical side end-to-end.
Do you support multiple stores?
Yes. Each store needs its own membership, and we can look after multiple stores for the same business. Having everything with one team also makes it easier to keep things consistent.
How quickly do you respond to WooCommerce issues?
Most small fixes and day-to-day requests are handled the same business day, or within a short, clear timeframe if they’re more involved. If something is affecting orders, payments or checkout, we treat it as a priority.
Is this a long-term contract?
No. It’s a month-to-month membership. We work best with businesses looking for a long-term partner for their store, but you’re not locked into a long contract.
TESTIMONIALS
What our clients say
Our website support and maintenance services have made a significant impact for website-owners across the US. Here’s what some of our clients have to say:
“Resolve Web Support has been a lifesaver for my online store. They keep everything running like as it should, and I never worry about updates or downtime anymore. Their quick response to requests have been great – I know my site is in capable hands.”
Carry T.
“As someone who’s not tech-savvy, I appreciate how the team breaks everything down easier for me to understand. Their service is top-notch, especially considering the price. I couldn’t recommend them more!”
Tim K.
“After our previous developer disappeared, we were left with an outdated site and plugins with heaps of issues. The resolve team came to our rescue! They fixed up the plugins, updated Wp and the theme, and now everything runs smoothly. I wish we’d found them sooner!”
Chrstina P.
“We experienced a major database issue that took down our entire site. We called and the Resolve team jumped onto it immediately. They kept us in the loop throughout the process and had us back online faster than we’d expected. They saved our site from a potential major disaster. Forever grateful for their help.”
Troy K.
“Our website was sluggish and had numerous plugin conflcts. We’d used Resolve for a bug fix before and they impressed us once again! Thanks for the help again guys.”
Stephen J.
“When our site was hacked, we were hitting the panic button. Luckily the team not only cleaned up the mess but also implemented some better security measures. Now I don’t have to worry about our website’s safety anymore, it’s been a weight lifted off my shoulders :)”
Amanda E.
Need website advice?
Share what’s happening with your site, how you’re using it, and the issues you’re dealing with. We’ll give you clear, practical guidance on your best next steps, explain how our members-only support works, and be honest about whether we’re the right long-term partner for your website.