ABOUT US
Expert website maintenance for your peace of mind
At Resolve Web Support, we take care of all your website needs. Our team handles everything from regular updates to fixing complex problems. This means you can concentrate on your goals and running your business without one worry about your website. We explain everything clearly and offer flexible plans to suit you. Choose the level of support that works best for your site.
A simple idea that grew
Resolve Web Support was created after we noticed many business owners were struggling to keep their websites running well. They often didn’t understand the technical terms used by web experts and were often left in a panic when unexpected issues came up with it.
We saw an opportunity to help. We created a service that provides expert website care without confusing language or the run around. We started small, with a team of skilled developers and specialists. Our goal was clear: make website maintenance simple and reduce stress for business and website owners.
We focused on providing strong support and security services without pushing extra services. We wanted to be the go-to place for all website maintenance needs.
As more people heard about our straightforward approach, our business grew. Today, we support businesses across the United States with the same clear, reliable website care that helped us grow in the first place.
Our current position
Our straightforward approach and dependable service quickly resonated with businesses, leading to growth across the United States. Today, we support a diverse range of websites for businesses of all sizes throughout the country.
Despite our expansion, our core mission remains unchanged: delivering expert website care from a single source, allowing you to concentrate on your own goals and objectives. We manage everything from routine updates and security checks to troubleshooting and malware removal. This comprehensive approach eliminates the need to coordinate with multiple service providers, agencies or freelancers, letting you focus on achieving your online goals.
What sets us apart
Comprehensive solution
We handle everything your website needs under one roof. No more juggling multiple providers or worrying about which service to call when something goes wrong.
Specialization in essential services
Our focus is solely on website support and maintenance. We won’t attempt to sell you onto unrelated marketing services or ongoing SEO campaigns.
Transparent pricing
We believe in clarity when it comes to costs. There are no hidden fees or unexpected charges. You’ll always have a clear understanding of what you’re paying for, enabling accurate budgeting.
Adaptable monthly plans
We offer month-to-month plans without long-term commitments. You have the freedom to modify your plan as needed, giving you full control over your website support.
Clear communication
We explain everything in simple terms, avoiding technical jargon. You’ll always understand what’s happening with your site, regardless of your technical expertise.
Our website
support strategy
Preventative care
Instead of reacting to problems, we take preemptive action. Regular updates and monitoring help us catch and address potential issues before they impact your site's performance or security.
Thorough security measures
We employ comprehensive security protocols, including malware detection, firewall protection and regular backups, to safeguard your site against evolving cyber threats.
Quick issue resolution
When problems do occur, we address them promptly and effectively, minimizing any downtime or disruption to your website.
Customized assistance
We recognize that each website has unique needs. Our flexible plans and additional services allow us to tailor our support to your specific requirements as your online presence grows.
Ongoing enhancement
We stay informed about the latest web technologies and industry best practices, ensuring your site benefits from current standards and innovations.
Accessible support
We provide a user-friendly portal and live chat support, making it simple for you to reach us whenever you need assistance.
Our specialized knowledge
At Resolve Web Support, our team combines extensive experience with cutting-edge skills in website maintenance and support. We continuously enhance our expertise to provide you with the best possible service.
WordPress proficiency
Our deep understanding of WordPress allows us to manage everything from theme updates to complex plugin interactions, ensuring your site runs at its best.
E-commerce excellence
For businesses with online stores, we offer expert WooCommerce support. We help keep your digital storefront secure, efficient and user-friendly.
Security specialists
We prioritize your website’s safety. Our team stays up-to-date with the latest security threats and implements robust protective measures to safeguard your site.
Proactive maintenance
We conduct regular updates and thorough checks to keep your website current and functioning optimally, preventing issues before they arise.
Swift problem resolution
When challenges occur, we quickly pinpoint and address them, limiting any disruption to your website’s operation.
Straightforward communication
We believe in explaining technical matters clearly. You’ll always understand what’s happening with your site, without getting lost in jargon.
Our core website services
Website maintenance and support
We take care of all behind-the-scenes work, from regular updates to security monitoring, ensuring your site stays current and functions flawlessly.
WordPress and e-commerce assistance
We offer specialized support for WordPress sites and WooCommerce stores, managing everything from core updates to plugin compatibility.
Website security monitoring
Your website’s security is our round-the-clock concern, with advanced measures to protect against evolving cyber threats.
Quick website issue resolution
We act fast when something goes wrong — urgent website issues are always a priority for our support team.
Website developer access
Work that falls outside ongoing website maintenance or fixes, like integrations, new pages, or content updates — is handled using developer hours, available to active members when needed.
Our pledge to you
We believe actions speak louder than words. That’s why we offer month-to-month flexibility on all our support plans. Our goal is to provide the assistance you need for online success, freeing you from the complexities of website management.
No lock-in plans
You’re free to adjust your plan at any time. We’re confident you’ll stay because of our great service, not because you’re trapped.
Unlimited fixes
If something on your website isn’t working properly, we fix it.
Forms, plugins or layout issues — all handled without extra fees.
Invested in your growth
We see your website’s success as our own. We’re dedicated to keeping your website running smoothly, allowing you to concentrate on your online goals and even expanding your business.
Ongoing assistance
As your website evolves, so does our support. From minor tweaks to major challenges, we’re here to help every step of the way.
TESTIMONIALS
What our clients say
Our website support and maintenance services have made a significant impact for website-owners. Here’s what some of our clients have to say:
“Resolve Web Support has been a lifesaver for my online store. They keep everything running like as it should, and I never worry about updates or downtime anymore. Their quick response to requests have been great – I know my site is in capable hands.”
Carry T.
“As someone who’s not tech-savvy, I appreciate how the team breaks everything down easier for me to understand. Their service is top-notch, especially considering the price. I couldn’t recommend them more!”
Tim K.
“After our previous developer disappeared, we were left with an outdated site and plugins with heaps of issues. The resolve team came to our rescue! They fixed up the plugins, updated Wp and the theme, and now everything runs smoothly. I wish we’d found them sooner!”
Chrstina P.
“We experienced a major database issue that took down our entire site. We called and the Resolve team jumped onto it immediately. They kept us in the loop throughout the process and had us back online faster than we’d expected. They saved our site from a potential major disaster. Forever grateful for their help.”
Troy K.
“Our website was sluggish and had numerous plugin conflcts. We’d used Resolve for a bug fix before and they impressed us once again! Thanks for the help again guys.”
Stephen J.
“When our site was hacked, we were hitting the panic button. Luckily the team not only cleaned up the mess but also implemented some better security measures. Now I don’t have to worry about our website’s safety anymore, it’s been a weight lifted off my shoulders :)”
Amanda E.
Ready for effortless website maintenance?
Start your journey towards stress-free website support. Our support packages are designed to be flexible to meet your needs, giving you peace of mind as your website needs evolve and change. Select your ideal support plan today and experience worry-free website management and support.