WordPress Support
Australia

Senior developers fix small issues fast and keep your site stable. Starting $99/month.

COMMON ISSUES WE FIX

What we fix

WordPress and WooCommerce, day-to-day issues handled quickly.

Broken forms

Fixes forms that aren’t submitting, sending emails, or capturing leads properly.

Layout / CSS issues

Resolves layout and styling problems so the site looks consistent across devices and browsers.

Plugin conflicts

Identifies and fixes conflicts between plugins that cause errors, slowdowns, or broken features.

Redirects / 404 errors

Cleans up broken links and sets up proper redirects to prevent errors and SEO issues.

Speed improvements

Improves site performance and load times for a smoother user experience.

Content updates

Handles quick content changes, edits, and updates without disrupting the site.

WooCommerce checkout issues

Fixes checkout problems that prevent customers from completing purchases.

Payment issues

Troubleshoots payment gateway errors to ensure transactions go through smoothly.

Shipping & tax issues

Resolves shipping and tax configuration issues so orders calculate correctly.

Requests are submitted in writing via the member portal (no email/phone).

Pricing Plans

Pick the option that fits your site. Month-to-month, no lock-in.

WordPress Support

Unlimited small fixes with same-day response. Updates, security, backups and monitoring included.

$99  AUD/month

WooCommerce Support

Everything in WordPress Support, plus staging-first updates, checkout and order-flow checks, and fast resolution of revenue-blocking errors.

$199  AUD/month

Urgent Fixes

If you need help now, we’ll confirm we can assist and what access we’ll need. You can join immediately after.

Outside business hours our trained AI assistant will handle the call and arrange a callback if needed.

How it works

01
STEP 1

Start membership.

Join in minutes.

02
STEP 2

Get portal access

Submit your request in writing (URL, what’s wrong, what you want fixed).

03
STEP 3

Same-day action

Most small fixes are completed the same business day, with before/after shown.

04
STEP 4

Ongoing care

Updates, security, backups and monitoring. Monthly report included.

Resolve is a membership service. All work requests are submitted via the member portal.

WHAT SETS US APART

Expert team. Reliable results.

We keep your website fast, secure and reliable — end to end. Senior developers handle updates, maintenance, security and day-to-day fixes, so you can focus on growth instead of managing tech.

Comprehensive care under one roof

From routine updates to advanced security measures, we handle it all. Need extras like Google Tag Manager setup or integrations? We’ve got you covered with our developer hours available for purchase for members. No need to juggle multiple providers, agencies or freelancers – we’re your one-stop shop for website management.

Our packages are tailored to accommodate businesses of all sizes. Starting small or running a bustling e-commerce site? We have options for everyone. As your needs evolve, so can your support plan.

We believe in clear, upfront pricing. No hidden fees or maintenance costs, no surprises. You’ll always know exactly what you’re paying for with our website management services.

We’re so confident in our website management service that we offer month-to-month flexibility. Adjust or end your plan whenever you need – no long-term contracts required.

We concentrate on our core strength: keeping your website secure, current and running smoothly. Unlike some website maintenance companies, we won’t try to upsell you on extra extensive marketing or ongoing SEO services.

Our team of experienced developers and WordPress specialists brings years of expertise to every project we handle.

We believe in clear, straightforward explanations. No tech-speak – just plain English so you always understand what’s happening with your site.

We don’t just react to problems – we work to prevent them. Our proactive approach means we’re often addressing potential issues before they impact your site.

TESTIMONIALS

What our clients say

Our website support and maintenance services have made a significant impact for website-owners. Here’s what some of our clients have to say: 

FAQ

Frequently asked questions

Common questions about our website maintenance services

What's included in your comprehensive website care, and are there any services you don't offer?

Our website care covers the essentials needed to keep your site running smoothly and securely. This includes ongoing updates, security monitoring, and fixing website issues as they come up.

We focus solely on website support and maintenance. We don’t offer SEO, marketing, or content creation services.

Anything outside day-to-day maintenance and fixes, such as new pages, integrations, or larger changes, is handled separately using developer hours, available for purchase to active members when needed.

Domain registration and email hosting are managed separately. For SEO or marketing work, we recommend partnering with a specialist agency.

Not at all. We handle the technical side of your website so you don’t have to.

You don’t need to log into hosting panels, troubleshoot issues, or worry about updates. We communicate in plain English and give you a simple way to request help or track progress. It’s designed for business owners who don’t want to manage website tech themselves.

Yes. We support WordPress websites regardless of where they’re hosted.

If an issue relates directly to your hosting provider, we’ll let you know and guide you on the best next step. Some hosting-level issues may need to be handled by your host directly.

Our focus is website support, maintenance, and fixes — independent of hosting.

Resolve is designed for ongoing website care, not one-off fixes.

Even if you don’t need help often, being a member means your site is maintained in the background and you’re covered when something comes up.

For work outside maintenance and fixes, members can purchase developer hours and use them as needed.

We apply updates carefully to minimise risk.

If an update could affect your site’s design or functionality, we’ll address it first or let you know before proceeding. Our goal is to keep your website stable and working as expected.

Website security is a core part of our service.

We use ongoing monitoring, updates, and security checks to reduce risk and catch issues early. Regular backups help ensure your site can be restored quickly if something goes wrong.

We prioritise critical website issues and act quickly when something goes wrong.

Non-urgent requests are handled during business hours, and monitoring tools often alert us to issues before you notice them. Requests can be submitted at any time through our system.

If something isn’t working as expected, we want to know so we can address it.

Resolve runs on month-to-month plans, so you’re never locked in. If it’s not the right fit, you can cancel with 30 days’ notice.

Our focus is on clear communication and fixing issues properly, not locking you into long-term contracts.

Say goodbye to website worries

Take the next step towards worry-free website support and maintenance. Choose a support package that fits your needs and experience the peace of mind that comes with professional website care.