WordPress support, members only.
A simple monthly membership that gives you a reliable team to fix issues, manage updates and keep your site stable, so you’re never stuck on a WordPress problem again.
Getting started is simple
Chat with us about your site
Tell us about your website, how you’re using it, and the kinds of issues you’re dealing with. We’ll let you know honestly if our members-only WordPress support is a good fit.
Start your support membership
If it’s a match, we’ll set up your WordPress support membership so our team is officially responsible for looking after your site and fixing issues as they come up.
Log in and complete onboarding
You’ll log in to the members area and complete a short onboarding so we have the essentials we need to look after your site. From there, you can start sending us tasks whenever something breaks or needs changing.
Our WordPress website maintenance packages
We offer flexible ongoing WordPress support plans designed to fit businesses of all sizes. Whether you’re running a small blog or a large e-commerce site, we have a plan that’s right for you:
Choose your region:
WordPress support membership
$69/ month per site
One monthly membership to keep your WordPress site running smoothly. Unlimited small fixes, ongoing care and a senior team responsible for keeping your site stable.
What’s included:
- Unlimited small WordPress fixes and tweaks
- Content changes as you need them
- Troubleshooting plugin and theme issues
- Managed updates for WordPress core, themes and plugins
- Security checks, backups and basic performance care
- Access to a members-only support team that knows your site
Managed WordPress hosting
If you’d like us to host your site as well as support it, you can add managed WordPress hosting to your membership. Pricing starts from $29/pm and updates based on the region you select above.
We’ll migrate your site, put it on fast, managed WordPress infrastructure, and look after the technical side end-to-end – support, maintenance and hosting under one team. Managed hosting is available for active WordPress support members only.
$29/ per month
WordPress support membership
A$99/ month per site
One monthly membership to keep your WordPress site running smoothly. Unlimited small fixes, ongoing care and a senior team responsible for keeping your site stable.
What’s included:
- Unlimited small WordPress fixes and tweaks
- Content changes as you need them
- Troubleshooting plugin and theme issues
- Managed updates for WordPress core, themes and plugins
- Security checks, backups and basic performance care
- Access to a members-only support team that knows your site
Managed WordPress hosting
If you’d like us to host your site as well as support it, you can add managed WordPress hosting to your membership. Pricing starts from $39/pm and updates based on the region you select above.
We’ll migrate your site, put it on fast, managed WordPress infrastructure, and look after the technical side end-to-end – support, maintenance and hosting under one team. Managed hosting is available for active WordPress support members only.
A$39/ per month
WordPress support membership
£49/ month per site
One monthly membership to keep your WordPress site running smoothly. Unlimited small fixes, ongoing care and a senior team responsible for keeping your site stable.
What’s included:
- Unlimited small WordPress fixes and tweaks
- Content changes as you need them
- Troubleshooting plugin and theme issues
- Managed updates for WordPress core, themes and plugins
- Security checks, backups and basic performance care
- Access to a members-only support team that knows your site
Managed WordPress hosting
If you’d like us to host your site as well as support it, you can add managed WordPress hosting to your membership. Pricing starts from £19/pm and updates based on the region you select above.
We’ll migrate your site, put it on fast, managed WordPress infrastructure, and look after the technical side end-to-end – support, maintenance and hosting under one team. Managed hosting is available for active WordPress support members only.
£19/ per month
WordPress, handled.
Members-only WordPress care from a senior team that fixes issues fast, keeps your site stable, and makes your website feel like it just works.
Reliable WordPress management
We look after the day-to-day tech work so you don’t have to be “the website person” in your business.
- Unlimited small fixes and tweaks for your site
- Troubleshooting and bug fixing when something breaks
- Managed WordPress core, plugin and theme updates
- Light monitoring so we know when something’s wrong
Expert help whenever you need it
You always have a reliable team to send website issues to – no more hunting around for someone who can help.
- Handled by senior WordPress developers
- The same team over time, so your site is never “new” to us
- Clear, jargon-free communication in plain English
- Support for most modern WordPress themes and plugins, including WooCommerce
Stability and security built in
We’re here to keep your site healthy, not just rescue it when it’s already broken.
- Proactive security checks and basic hardening
- Malware scans and clean-ups if something goes wrong
- Regular backups to protect your content
- Priority attention for urgent issues like site errors or outages
One dedicated team
You’re not managing multiple vendors or juggling freelancers – just one relationship that keeps your site looked after.
- A single members-only support membership
- Optional add-ons for managed hosting and larger development work
- No pressure to buy marketing, SEO or other services you don’t need
WordPress support and maintenance
As a member, you get ongoing WordPress support for fixes, maintenance, performance and stability. Our senior team looks after the technical side of your site so it keeps running smoothly and securely in the background.
WordPress core updates
We ensure your WordPress core is always up-to-date, providing the latest features and security patches. Our team carefully manages WordPress core updates, testing each update before applying it to your live site.
This process includes thorough compatibility checks with your existing plugins and themes, minimising the risk of conflicts or downtime. We monitor your site after updates to ensure everything continues to function correctly.
Plugin and theme upkeep
We handle plugin and theme updates, making sure they remain compatible and work optimally. Our experts review each update carefully before implementation.
We also keep an eye out for outdated plugins or themes, alerting you to potential issues. If you’re thinking about adding new plugins or themes, we can provide guidance based on our experience and your site’s specific needs.
Security monitoring and threat defense
We use advanced security measures to protect your site from potential threats and attacks. This includes using strong firewalls and performing regular malware scans.
We also implement security best practices like strong password policies and limited login attempts. Our team stays informed about the latest WordPress-specific vulnerabilities and takes proactive steps to keep your site safe.
Data protection through backups
We create regular backups of your entire WordPress site to keep your data safe and recoverable. The backup schedule is based on your chosen WordPress maintenance plan.
We store these backups securely, providing an extra layer of protection for your valuable information. If any issues occur, we can typically restore your site quickly to a previous working state.
WordPress maintenance services
We perform regular maintenance tasks to help your WordPress site run efficiently. This includes cleaning up unnecessary data that builds up over time.
Our maintenance process aims to keep your WordPress installation streamlined and efficient.
Customisation & development
Need specific features or functionality? Our WordPress developers can help turn your ideas into reality. We can assist with various WordPress customization needs.
Need more development time? You can also purchase additional hours in blocks that never expire, perfect for larger projects or ongoing needs. Our development process includes careful planning and coding according to WordPress best practices. We focus on creating solutions that work seamlessly with your existing WordPress setup and are easy to maintain.
Methodical and reliable.
We treat your site as an ongoing responsibility, not a one-off job. Our team works in a steady, predictable way – careful updates, proactive checks and clear communication – so your website stays under control in the background.
Regular site check-ups
We perform thorough inspections of your site on a regular basis. During these check-ups, we look at your site’s overall health, including its performance and security status. We examine your WordPress core, themes, and plugins for any outdated elements or potential issues. This allows us to address small problems before they become major concerns.
Ongoing WordPress care
Our team carries out essential maintenance tasks to keep your WordPress site in top shape. This includes carefully updating WordPress core, themes, and plugins when new versions are released. We always check for compatibility issues before and after updates to minimize any disruption to your site’s operation.
Quick problem resolution
When issues arise, we act fast to diagnose and fix them, keeping downtime to a minimum. Our team is alerted immediately if your site experiences a significant problem. We use advanced tools to quickly identify the root cause, whether it’s a plugin conflict, a server issue or a security concern. Once identified, we work swiftly to resolve it, usually within a few hours for non-urgent matters.
Transparent updates
We keep you informed about your WordPress site in simple terms. When we make important changes or spot significant issues, we’ll explain them clearly, without tech jargon. Our goal is to ensure you always understand what’s happening with your site and why we recommend any actions.
Customized care
Every WordPress site is as unique as the business it represents. We don’t believe in one-size-fits-all solutions. Instead, we take the time to understand your specific WordPress configuration and business objectives. Whether you’re managing a simple blog or a complex e-commerce platform, we have a website care plan that aligns perfectly with your needs and goals.
By following this comprehensive approach, we ensure that your WordPress site remains a reliable, secure and effective tool for your business. Our team of WordPress experts are always working behind the scenes, allowing you to focus on your goals and business.
Our WordPress website maintenance packages
We offer flexible ongoing WordPress support plans designed to fit businesses of all sizes. Whether you’re running a small blog or a large e-commerce site, we have a plan that’s right for you:
Choose your region:
WordPress support membership
$69/ month per site
One monthly membership to keep your WordPress site running smoothly. Unlimited small fixes, ongoing care and a senior team responsible for keeping your site stable.
What’s included:
- Unlimited small WordPress fixes and tweaks
- Content changes as you need them
- Troubleshooting plugin and theme issues
- Managed updates for WordPress core, themes and plugins
- Security checks, backups and basic performance care
- Access to a members-only support team that knows your site
Managed WordPress hosting
If you’d like us to host your site as well as support it, you can add managed WordPress hosting to your membership. Pricing starts from $29/pm and updates based on the region you select above.
We’ll migrate your site, put it on fast, managed WordPress infrastructure, and look after the technical side end-to-end – support, maintenance and hosting under one team. Managed hosting is available for active WordPress support members only.
$29/ per month
WordPress support membership
A$99/ month per site
One monthly membership to keep your WordPress site running smoothly. Unlimited small fixes, ongoing care and a senior team responsible for keeping your site stable.
What’s included:
- Unlimited small WordPress fixes and tweaks
- Content changes as you need them
- Troubleshooting plugin and theme issues
- Managed updates for WordPress core, themes and plugins
- Security checks, backups and basic performance care
- Access to a members-only support team that knows your site
Managed WordPress hosting
If you’d like us to host your site as well as support it, you can add managed WordPress hosting to your membership. Pricing starts from $39/pm and updates based on the region you select above.
We’ll migrate your site, put it on fast, managed WordPress infrastructure, and look after the technical side end-to-end – support, maintenance and hosting under one team. Managed hosting is available for active WordPress support members only.
A$39/ per month
WordPress support membership
£49/ month per site
One monthly membership to keep your WordPress site running smoothly. Unlimited small fixes, ongoing care and a senior team responsible for keeping your site stable.
What’s included:
- Unlimited small WordPress fixes and tweaks
- Content changes as you need them
- Troubleshooting plugin and theme issues
- Managed updates for WordPress core, themes and plugins
- Security checks, backups and basic performance care
- Access to a members-only support team that knows your site
Managed WordPress hosting
If you’d like us to host your site as well as support it, you can add managed WordPress hosting to your membership. Pricing starts from £19/pm and updates based on the region you select above.
We’ll migrate your site, put it on fast, managed WordPress infrastructure, and look after the technical side end-to-end – support, maintenance and hosting under one team. Managed hosting is available for active WordPress support members only.
£19/ per month
Talk to an expert
Tell us a bit about your website and what you’re struggling with. We’ll be upfront about whether our members-only WordPress support is a good fit — and if it isn’t, we’ll say so.
Trusted support, every day
We become your long-term website partner – a small, skilled team that provides expert care, clear communication and reliable support for your site over time.
One team, everything handled
Say goodbye to juggling multiple freelancers or agencies. We provide comprehensive WordPress care under one roof. From regular updates to security monitoring, and even Zapier integrations or Google Tag Manager setup, we’ve got you covered. This means you save time and money while keeping your sensitive information secure with just one trusted team.
Simple, straightforward support
Our website maintenance plans are designed to fit businesses of all sizes, with the flexibility to buy blocks of development hours as you need them. We believe in clear, upfront pricing with no hidden fees. With our no lock-in contracts on support plans, you can try our service worry-free. We’re confident you’ll love our WordPress support, but if you’re not satisfied, you’re free to walk away.
Expertise you can trust
Our team brings years of WordPress experience to every project. We stay up-to-date with the latest WordPress developments, ensuring your site benefits from best practices and cutting-edge solutions. From complex plugin interactions to theme updates, we’ve seen it all and know how to keep your WordPress site running at its best.
Specialists in WordPress support
We focus on one thing: keeping your WordPress site secure, up to date and running smoothly. We don’t run your SEO, ads or marketing campaigns – that’s intentional. It means all of our attention goes into expert website care, clear communication and taking ongoing responsibility for your site.
Frequently asked questions
Get answers to common questions about our WordPress support services.
What's included in your WordPress support?
Our WordPress support covers a wide range of tasks. All packages include:
- Email & live chat support
- 24/7 website monitoring
- Regular backups (weekly for Basic, daily for Plus and WooCommerce)
- Dedicated customer request portal
- WordPress core, plugin, and theme updates
- Malware removal
- Troubleshooting and bug fixing
- Booking system iframe integration
- Continuous security monitoring
- SSL certificate
We also provide development time each month for making changes to your WordPress site.
Need extra help? You can purchase additional development hours at any time if needed for bigger updates or you’ve exceeded your allocated development time in a month.
How do you handle WordPress updates safely?
We take a careful approach to keep your site stable. Before any update, we create a backup. We then apply the update and thoroughly test your site. If we spot any issues, we can quickly restore the backup and work on a solution. This process ensures your site stays functional and secure throughout.
Do you work with all WordPress themes and plugins?
Our team is well-versed in a wide array of WordPress themes and plugins, covering the most popular and widely-used options. Given the ever-expanding WordPress ecosystem, it’s impossible to be an expert in every single theme or plugin out there. However, our adaptable team excels at quickly getting up to speed with new or unique WordPress configurations. If we come across a theme or plugin we haven’t worked with before, we’ll dive in, assess its compatibility with our services, and develop an effective strategy to support it. We’re always transparent about our capabilities and will communicate clearly if we encounter any limitations.
How fast can I expect help if my site has an issue?
We monitor sites 24/7 and often catch issues before you do. During business hours, we typically respond within a few hours. For critical problems like site downtime, we start working on it as soon as we can. While we’re not on call 24/7, we sometimes handle urgent matters outside regular hours. Non-urgent after-hours requests are tackled when we return.
What security measures do you use for WordPress sites?
We use a comprehensive security strategy, including:
- Regular malware scans
- Robust firewall protection
- Proactive security updates
- Automated backups
Our team stays updated on the latest WordPress security threats and takes proactive steps to protect your site.
Do I need technical knowledge to use your WordPress service?
Not at all. We handle all the technical aspects, so you don’t have to. We communicate in plain English, avoiding jargon, so you’ll always understand what’s happening with your site. Our goal is to make managing your WordPress site as easy as possible for you.
Can you help migrate my site to WordPress or to your hosting?
If your package includes hosting, we’re happy to help migrate your existing WordPress site to our service. We’ll handle the technical details for a smooth transition. If you’re considering moving away from our service in the future, we recommend discussing the migration process with your new provider to ensure your site is set up correctly in its new environment.
TESTIMONIALS
What our clients say
Our website support and maintenance services have made a significant impact for website-owners across the US. Here’s what some of our clients have to say:
“Resolve Web Support has been a lifesaver for my online store. They keep everything running like as it should, and I never worry about updates or downtime anymore. Their quick response to requests have been great – I know my site is in capable hands.”
Carry T.
“As someone who’s not tech-savvy, I appreciate how the team breaks everything down easier for me to understand. Their service is top-notch, especially considering the price. I couldn’t recommend them more!”
Tim K.
“After our previous developer disappeared, we were left with an outdated site and plugins with heaps of issues. The resolve team came to our rescue! They fixed up the plugins, updated Wp and the theme, and now everything runs smoothly. I wish we’d found them sooner!”
Chrstina P.
“We experienced a major database issue that took down our entire site. We called and the Resolve team jumped onto it immediately. They kept us in the loop throughout the process and had us back online faster than we’d expected. They saved our site from a potential major disaster. Forever grateful for their help.”
Troy K.
“Our website was sluggish and had numerous plugin conflcts. We’d used Resolve for a bug fix before and they impressed us once again! Thanks for the help again guys.”
Stephen J.
“When our site was hacked, we were hitting the panic button. Luckily the team not only cleaned up the mess but also implemented some better security measures. Now I don’t have to worry about our website’s safety anymore, it’s been a weight lifted off my shoulders :)”
Amanda E.
Need website advice?
Share what’s happening with your site, how you’re using it, and the issues you’re dealing with. We’ll give you clear, practical guidance on your best next steps, explain how our members-only support works, and be honest about whether we’re the right long-term partner for your website.